000			03465nam a2200409 i 4500
001			9781684201846
003			NyNyTMP
005			20220609123644.0
008			191121s2020 nyua b 001 0 eng
010			_a 2019053424
020			_a9781684201846 (e-book)
020			_z9781684201839
040			_aNyNyTMP
050		4	_aR727.3 _b.M67 2020
060	1	0	_aW 62 _bM8437 2020
082	0	0	_a610.69/6 _223
100	1		_aMoreno, Natacha J.
245	1	0	_aPatient-centered communication _h[electronic resource] : _bthe seven keys to connecting with patients / _cNatacha J. Moreno.
250			_a1st ed.
260			_aNew York : _bThieme, _c2020.
300			_axix, 108 p. : _bill. ; _ccm
500			_aMade available through: Thieme ElectronicBook Library.
504			_aIncludes bibliographical references and index.
505	0		_aBeing mindful of personal state -- Attending to the patient's state -- Considering the patient's perspective -- Addressing the patient with the intention to bond -- Employing positive body language -- Listening with the heart and the mind -- Using vocal tone that reflects empathy.
506			_aAccess restricted by licensing agreements.
516			_aElectronic book available in pdf format.
520			_a"A practical resource that provides keys to improved patient-provider communication in healthcare "Engages its readers not only on an intellectual level but also on an emotional one... This is a must read for everyone in the healthcare field and also for those involved in any form of caregiving. Natacha has written an inspiring book!" George Kohlrieser, PhD, Distinguished Professor of Leadership and Organizational Behavior Patient-Centered Communication: The Seven Keys to Connecting with Patients by Natacha Moreno supports and enhances caring communication and empathetic dialogue between providers and patients, an extremely important topic that exemplifies excellence in medical practice. The book focuses on seven essential components which form the foundation of compassionate communication. These are mindfulness, intention to bond, positive body language, empathetic vocal tone, attending to the patient's state and perspective, and listening with the heart and mind. The chapters provide instruction on effective verbal and nonverbal skills that support each vital key to connection. Key Highlights Opening vignettes provide an example of each chapter's topic in practice Imagine This and Take Action boxes stimulate thinking, motivate action, and provide an opportunity to apply knowledge and communication skills Videos demonstrate how to nonverbally reflect engagement, openness, kindness, and compassion, and also provide positive and negative examples of tone and vocal style This highly compelling and inspirational book is an essential read for all healthcare professionals and caregivers and serves as a vital teaching guide. Natacha J. Moreno, MS, CCC-SLP, is a Speech-Language Pathologist, Private Practice, Moreno SLP, Largo, Florida"-- _cProvided by publisher.
530			_aAlso available in print.
538			_aSystem requirements: World Wide Web browser, internet.
538			_aMode of access: World Wide Web.
650	1	2	_aPhysician-Patient Relations
650	2	2	_aCommunication
650	2	2	_aPatient-Centered Care
650		0	_aPhysician and patient.
650		0	_aCommunication.
856	4	0	_3Communication Science _uhttps://medone-comsci.thieme.com/ebooks/cs_10686237
999			_c18637 _d18637